Template Integrations allow you to quickly add pre-built interfaces between your conversational assistant and a third-party app. You can collect information and then call the Integration in a Flow.
Like Custom Integrations, a Template Integration consists of two main parts - a Base URL and one or more Integration Requests. However, the Base URL and Requests have already been pre-built for you - you will just need to enter some authentication details to get started.
To set up a Template Integration, follow these steps :-
Select an Integration Type
From the Integrations page, click Create Integration
In the sidebar, choose the Templates Integration type.
Select a Template
Select a Template from the list.
Add the Template
Once you've selected a Template from the list you will need to enter some details. The type of information needed will differ depending on the Template chosen. However, it will normally require you to -
Add Template Details
Enter in the sidebar -
Give the Base URL a name. All Base URL names must be unique within the Project.
Add Configuration Details
Details required here will depend on the Template chosen. They will usually include authentication credentials needed to connect to the outside service.
Save the Template Integration
Click Create Template to create your new Template.
Your new Template Integration will be shown on the Integrations list page.