Release Log

16th July 2020

Humley Studio version 1.7.19 is released. Please use the table below to view the latest features and changes:

Change Description
Recipes Creating an assistant from a blank page can be daunting. Recipes give you a head start with a number of pre-built projects that incorporate knowledge bases, flows and integrations relevant to your industry. You can also choose to pick specific items from a Recipe to add to an existing project.
Flow Pre-fill Information captured in a conversation can now be passed into a flow and avoids the need to ask for that information again. Triggering intents can be configured to include entities that will gather the information and then skip corresponding questions in the flow, making for a more natural experience in that structured conversation.
Variable Combination The Set Variable module in Flow has been enhanced to allow you to combine variable values. This is especially useful when configuring information to be passed to outside services via an Integration.
Zoho People Template This new template connects Humley Studio to your Zoho HR solution, allowing your team to book leave and check their remaining allowance - all via a conversational assistant.
Zendesk Template Our new Zendesk Template integrates your conversational assistant to this powerful Customer Support platform, allowing for the creation and querying of incident tickets.
Sharepoint Template Our first feature within the new Sharepoint Template enables you to search for your documents and return their details.
Facebook Workplace enhancements Improvements have been made to the Facebook Workplace channel to support GIFs and line breaks. We've also enabled the use of multiple quick-reply buttons.

2nd July 2020

Humley Studio version 1.6.13 is released. Please use the table below to view the latest features and changes:

Change Description
Array Repeater in Flow Our Integrations allow you to capture JSON data returned from third-party APIs. Now, using a ‘repeater’ in Flow responses, you can surface multiple objects from arrays (where before you had to target a single specific line.)

3rd June 2020

Humley Studio version 1.5.1 is released. Please use the table below to view the latest features and changes:

Change Description
Unlimited characters within Responses All responses within Gather, Response, Integration and Confirmation modules in Flows were previously limited to 2000 characters. This has now been adjusted to allow for an unlimited number of characters.
Confirmation Module item ordering Items shown within the Confirmation module are now shown in the order in which they're captured, making the options more logically organised.
Plural Entities improvement We recently released automatic detection of plurals within our entities. To provide you with more control, you now have the ability to toggle the pluralisation on and off within the advanced options of each entity.

27th May 2020

Humley Studio version 1.4.8 is released. Please use the table below to view the latest features and changes:

Change Description
Prompts in Related Intents You can use the Prompt add-on in Standard Intents to suggest follow-on content to encourage a conversation. We've improved this so that Prompt is now also available within Related Intents in Flow.
Humley Introduction The Humley Introduction Trigger allowsS you to detect when a conversation has started in the Humley Conversation API. We've extended this so that the trigger also applies to the Test Client, allowing you to send a custom introduction when the Test Client is opened.
Plural Entities To save you time when creating entities, plural and singular word forms of a text value are now automatically recognised. For instance, an entity with a value of "person" will extract and match the words "person" and "people" from an utterance.

13th May 2020

Please use the table below to view the latest features and changes:

Change Description
Related Intents Improvement made where flow-level Related Intents are now accessible in any Components or Flows that the conversation is taken to.

6th May 2020

Humley Studio version 1.4.7 is released. Please use the table below to view the latest features and changes:

Change Description
Prompt This new Intent Add-On allows you to turn a simple Question & Answer exchange into a conversation by either suggesting follow-on content or guiding the end-user to ask questions relating to it. After responding to your customer's questions, suggest other directly-related intents or guide them to ask similar questions that use entities in order to expand their scope.
Advanced Options for Responses Metadata and Video features have moved from Intent Add-On's into the Response section within Intents, to better mirror how they are handled in other areas of Humley Studio - like Flow, for instance.

29th April 2020

Please use the table below to view the latest features and changes:

Change Description
Facebook Workplace channel Brings conversational AI to another collaboration channel, allowing you to quickly deploy Humley projects to your customer's Facebook Workplace ecosystem. Formatted text, images and video can be seamlessly presented within Workplace's chat feature.

22nd April 2020

Humley Studio version 1.3.10 is released. Please use the table below to view the latest features and changes:

Change Description
Data Management The new Data Management page allows you to configure how long key customer information can be viewed, and is stored for. Data retention rules can be created to manage visibility of entity & variable contents within the Sessions & Analytics pages.

15th April 2020

Humley Studio version 1.3.7 is released. Please use the table below to view the latest features and changes:

Change Description
Flow Confirmation The new Confirmation module within Flow allows you to offer the end-user a chance to review the data they have entered. They can then confirm or change it. You can also choose to restart the flow from the point of change if required.
Knowledge Search projects The new Knowledge Search project type offers an easy method for searching documents for the information your customers need. Create intents and entities, view analytics and deploy your experience via our Knowledge Search API.
Project Types On creation of a project, you have the option to create either a Conversation or Knowledge Search project.

Knowledge Search API v3.3.0.6 is released. Please use the table below to view the latest features and changes:

Change Description
Knowledge Search URL and naming As part of our work to allow you to create Knowledge Search projects, we’re including name changes of API endpoints and nodes to improve consistency.

Conversation API v2.3.0.31 is released. Please use the table below to view the latest features and changes:

Change Description
Set Variables within Open Conversation and Talk Request Using our Conversation API you'll be able to set the value of a variable within both the /openconversation and /talk requests. This means you'll be able to pass useful information captured upon login or from the browser directly to your assistant

1st April 2020

Please use the table below to view the latest features and changes:

Change Description
Training Enhancements To enhance the performance and consistency of our intent classification we have made a number of adjustments to training to ensure that your conversational experience is functioning they best the possibly can. This includes considerable improvements to how we handle punctuation as well as resolving the rare occurrence of a failed training task.
IBM Watson Assistant v2 URLs In order to keep up to date with the latest changes with IBM Watson Assistant we have added support for V2 URLs.

20th February 2020

Humley Studio version 1.2.0 is released. Please use the table below to view the latest features and changes:

Change Description
Conversation API Channel We have moved where you can find your Conversation API credentials, instead of the project details page, you can now access your Conversation API details via the channels page. Select the Conversation API channel to get started.
Import/Export Credentials For added security, users now need to create a password that is required when importing/exporting intents, entities etc.
Simplified User Invitations New page added to the sign-up process where new users are asked to add their details.
Training Data Keywords Resolved issue related to adding keywords within the intents editor.
Marketing Preferences Section added to your Profile page. Allows you to sign up to, or unsubscribe from, our Marketing & product updates mailing list.

29th January 2020

Humley Studio version 1.1.0 is released. Please use the table below to view the latest features and changes:

Change Description
Import Entities via CSV Allows you to bulk-import Custom Entities from a CSV file.
Analytics detail In the Performance section, we've expanded the side-panel on Negative & Positive Feedback, and Multiple Responses. This now helps to get more detailed insight into how an intent's response was received over its lifetime.
Intents Search Fix Resolved an issue where Intent Search defaults to filter out Small Talk folders after every search. Now fixed so that Small Talk folders are filtered out by default only when project is first loaded.
Triggers Allow you to specify which events will trigger an intent, such as a user input (default) or when a channel is opened etc.

15th January 2020

Humley Studio version 1.0.0 is released. Please use the table below to view the latest features and changes:

Change Description
Octavo The Octavo page allows you to toggle the Automated Training Material (beta) feature on/off. This automatically adds training material to intents, where appropriate, each time the project is trained. This can improve the accuracy of intent matching without the need to manually add large numbers of Alternative User Inputs to your intents.
Component Quit Fix Resolved an issue that occurs when an end-user quits and then launches the same flow in a single conversation.

18th December 2019

Humley Studio version 0.19.0 is released. Please use the table below to view the latest features and changes:

Change Description
System Entities System Entities allow you to add a range of pre-configured entities to extract key information such as datetime, duration, currency, dimensions, email addresses, phone numbers and more, all without the need to write extensive lists of text values or build complicated regex patterns.
Contains Comparator Resolved an issue with the Contains comparator in Flow Conditions where Value 2 is a variable or entity.
Else Condition Naming Resolved an issue with the renaming of auto-generated Else modules in Flow.

12th December 2019

Humley Studio version 0.18.0 is released. Please use the table below to view the latest features and changes:

Change Description
Channels The Channels page will allow you to select a range of chat, voice and social channels on which to deploy your assistant.
Microsoft Teams Channel You can now deploy your assistant on Microsoft teams. Visit the Channels page to get started.
Spelling Extension Improve the accuracy of your assistant by handling common spelling errors, create a brand dictionary that can be used to create spelling exclusions and custom spelling error replacements. Visit the Extensions page to get started.
Sessions Chart within Analytics Added a new chart that deploys the number of sessions that have taken place on your assistant.

27th November 2019

Humley Studio version 0.17.0 is released. Please use the table below to view the latest features and changes:

Change Description
Manage Team and Administrator Controls You can now belong to more than one 'Tenancy', or group of users & projects. On logging in, you can choose which Tenancy to switch to.
Invite Team Members Invite team members to collaborate on your projects and set their roles within them.
Analytics Analytics allow you to understand how your assistant is being used. Combine session, feedback and user data to make informed decisions on how to improve the conversational experience.

6th November 2019

Humley Studio version 0.16.0 is released. Please use the table below to view the latest features and changes:

Change Description
Feedback Extension Feedback configuration page moved from the Project 'More' menu to a card on the Extensions page.

23rd October 2019

Humley Studio version 0.15.0 is released. Please use the table below to view the latest features and changes:

Change Description
Token Based Authentication Added Token Authentication option to list of Authentication methods available to Integrations
Retry Intent Import via CSV Retry button added to Import Intents by CSV feature

15th October 2019

Humley Studio version 0.14.0 is released. Please use the table below to view the latest features and changes:

Change Description
Templates You now have two options when creating an Integration - Custom and Templates. A Template is an Integration that comes pre-configured with a Base URL, authentication method etc. as well as ready-made Requests (endpoints) with all the required details that allow you to connect to an outside service quickly and easily.
UiPath Template Integrate into your UiPath tenancy. Dozens of pre-configured endpoints allows your assistant to start jobs, add jobs to queues, interrogate your robots and much more.
Mailjet Template Send emails with data collected by your assistant.
Component Module Components can be created and called from a Component module in a Flow.
Component option removed from Jump To module Component option removed from the 'Jump to' list on Jump To module (see Component module, above).
Create Components from main flow page Components can also be created from the main Flow page.

25th September 2019

Humley Studio version 0.13.0 is released. Please use the table below to view the latest features and changes:

Change Description
Project More Menu Added a 'More' menu to the Project title when in that project where you can access options to Edit Project, Conversational Components.
Extensions The Extensions page is home to a range of Extensions that you can use to 'get under the hood' and configure the little details that make your assistant work.
Short Tail Extension Allows you to set the confidence levels for when your Short tail classifier will return a response first time and configure the messages you present to the end-user when it can't.
Long Tail Extension Enable or disable the Long tail functionality and configure the messages to introduce it to the end-user, for when it fails etc.
Import Intents via CSV Allows you to bulk-import Intents from a CSV file.
Import Intents via API Bulk-import Intents using the Humley API.
Deprecated Conversational Components We've consolidated Feedback and other configuration tools into Extensions.
Add an Idea Link added to the dropdown menu (next to your profile avatar). We're super-excited to see what users would like to see in Humley Studio!

14th September 2019

Humley Studio version 0.12.0 is released. Please use the table below to view the latest features and changes:

Change Description
Depreciated Introduction Module The Introduction module in Flow has been removed. You can introduce the Flow to your end-user with a Response module or choose not to.
Related Intents Use Related Intents to make a Flow more flexible by allowing end-users to ask clarifying questions.
Nested JSON Object & Special Characters Resolved an issue relating to special characters and nested JSON objects returned from integrations.
Humley NLU Accuracy improvements.
Small Talk Pipeline Resolved an issue with Small Talk blocking other intents.

14th August 2019

Humley Studio version 0.10.0 is released. Please use the table below to view the latest features and changes:

Change Description
Entity Swapping You can now reference entities in response text (in intents & flow modules), just like you can with variables.
Ability to use entities & variables within metadata Entities & variables can now be referenced in metadata fields

10th July 2019

Humley Studio version 0.9.1 is released. Please use the table below to view the latest features and changes:

Change Description
UiPath Pre-Built Integrations Pre-configured integrations added to interact with your UiPath automation.
UiPath Subscription Module Subscription module added to Flow to enable asynchronous subscription to UiPath events.
Duplicate Component You can duplicate an existing Component from the 'More' menu against its line in the Component list.

3rd July 2019

Humley Studio version 0.9.0 is released. Please use the table below to view the latest features and changes:

Change Description
Conversational Components Customise the responses in a conversation around answers found, introductions to multiple-answer lists etc.
Delete a Project You can delete a project (only available to Project Owner and Tenancy Owner roles).
Create Project Speed improvements applied when creating a project.
Duplicate Flow You can duplicate an existing Flow from the 'More' menu against its line in the Flow list.
Training Indicators A badge appears next to the train option to indicate number of changes made to the knowledge base since the last training took place, a check mark to indicate when the training is up to date, an exclamation mark to indicate that the last training failed, or a spinner to indicate that training is in progress.
Duplicate an Integration Base URL You can duplicate an existing Integration from the 'More' menu against its line in the Integration list.
Duplicate an Integration Request You can duplicate an existing Request from the 'More' menu against its line in the Request list.

19th June 2019

Humley Studio version 0.8.0 is released. Please use the table below to view the latest features and changes:

Change Description
Set Variables Module Use this module to set the value of one or more unassigned variables.
Response Module You can now add a response within a flow without it being part of another process.
Removed Complete Module A flow will now end naturally after it completes a module that has no successor. You can use a response module to indicate this to the end-user if necessary.
Metadata fields in Gather & Response Modules You can now set metadata within all modules that return a response to the end-user
Test Client Training Indicator Message box when opening the test client to advise if the knowledge base needs to be trained first

13th June 2019

Humley Studio version 0.7.0 is released. Please use the table below to view the latest features and changes:

Change Description
Initial Alpha Release Boom! Our first public release gives you early access for a limited time to try out Humley Studio for free!
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Last updated on 20th Jul 2020